An American company (specializing in car retail and services in the US market) is looking for a Great BDC Representative to accept great opportunities and challenges.
Duties:
- Answering incoming phone calls and online inquiries.
- Logging customer details and comments in our system.
- Scheduling appointments and following up with any «no show» customers.
- Maintaining thorough, up-to-date knowledge of our products.
- Greeting and assisting walk-in customers, and treating all clientele with courtesy and respect.
- Adhering to all company policies and procedures.
- Maintaining contact with customers to ensure they are happy with our service.
- Ensuring potential customers are aware of any promotions.
- Assisting with various other tasks at the dealership.

Requirements:
- Fluent English.
- Degree in business, marketing, or related field.
- Proven experience in sales.
- Perfect written and verbal communication skills.
- Highly organized, with an ability to learn quickly.
- Proficient with Microsoft Office software and the internet.
- Professional and personable demeanor.

Work conditions:
- Young and friendly team;
- Opportunity in a company with a solid track record of performance;
- Work together with the best talents in the class;
- Working with the US market and US customers;
- Dynamic work with ambitious tasks and opportunities for development;
- Work schedule — Full-time 8-hours on US time zone for US-based Head Office in Ohio;

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