ABOUT THE COMPANY
ALLSTARSIT is an international outstaffing service provider that helps businesses recruit, pay, insure, and support top global talent with payroll, benefits, and more. The company specializes in software development services for clients across diverse industries such as cybersecurity, healthcare, fintech, telecommunications, media, and more.
AllSTARSIT is seeking a Junior IT Support Specialist to join our company. This role offers an excellent opportunity to learn and grow in IT administration and support while directly contributing to the smooth operation of our business processes. The ideal candidate will assist in maintaining and managing IT systems, supporting team members, and ensuring effective IT solutions for day-to-day operations.
Responsibilities:
- Support IT systems administration, including user account management, access control, and software troubleshooting.
- Assist in maintaining IT equipment by handling procurement, preparation, servicing, and inventory management.
- Provide technical support to employees for daily IT issues and ensure seamless operations for office events.
- Oversee the administration of tools and systems, ensuring security, compliance, and efficiency.
- Facilitate smooth onboarding and offboarding processes by managing accounts, devices, and access permissions.

Requirements:
- 0−1 years of experience in user support.
- Ability to be physically present in the office.
- Strong communication skills to effectively interact with employees and teams.
- Excellent problem-solving and troubleshooting abilities to address technical challenges.
- Eagerness to learn and adapt to new technologies and IT systems.
- Organizational skills to manage multiple tasks and maintain accurate records.
- Be patio ate about AI and constantly looking for opportunities to implement it on the daily tasks.
- Intermediate English level (A2-B1).

WHAT WE OFFER
- Your health always comes first ‍We prioritize your well-being by providing comprehensive medical insurance coverage. We cover 100% of your medical insurance costs and 75% of the insurance costs for your dependents.
- Grow with us both professionally and personally ‍Our commitment to your growth includes an individual education budget, English, Spanish, and Portuguese language courses, tech meetups, online subscriptions, mentorship, internal schools, and engaging webinars.
- We take care of your mental health ‍In addition to our comprehensive benefits package, we offer sport/hobby compensation, access to a personal psychologist, and regular mental health webinars.
- Teams we are proud of ‍Seize the opportunity to collaborate with ambitious individuals at the forefront of driving innovation across diverse industries. Our team comprises 85% senior-level professionals, ensuring expertise and experience. We foster an environment where every teammate’s ideas are valued, encouraging each individual to make a meaningful impact.
- People-centric office ‍Located in the center of Kyiv at BC Gulliver, our office boasts three floors with a fantastic terrace. Enjoy daily breakfasts, special team brunches on Fridays, and access to amenities such as a massage room and music lessons. With well-equipped meeting rooms, cozy kitchens stocked with snacks and coffee, shower facilities, gaming consoles, billiards, and table soccer, our office provides a comfortable and enjoyable workspace. Rest assured, we prioritize safety with a certified bomb shelter on the —3 floor.
- Flexible working hours ‍We prioritize your comfort and flexibility by offering a schedule tailored to your needs. Whether you prefer working from the office or remotely, the choice is yours. We have partnered with leading international co-working spaces, ensuring that you can enjoy the office experience no matter where you are in the world.
- Unleash the spirit of corporate life Our dedicated Happiness Manager ensures your sense of belonging to corporate life through a combination of virtual and offline social activities, along with occasional gifts to celebrate your achievements.
- Work for victory ‍We are committed to supporting Ukraine during the war, even if not directly on the frontline. We strive to make a positive impact through various charitable activities, such as clearing rubble, organizing events for orphans, caring for pet shelters, assisting refugees, participating in charity sports activities, hosting charity auctions, and promoting blood donations. Together, step by step, we work towards an unyielding victory in helping those in need during these challenging times.

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