New York’s Premier Destination for Luxury Eyewear
Position: Optical Boutique Coordinator
Location: Remote
About:
Since 1996, our boutiques has been a trailblazer in the eyewear industry in NYC, known for its extensive and exclusive collection of luxury frames and a dedication to advanced lens technology. We pride ourselves on blending optics, style, and fashion to offer a unique client experience that stands out in the optical fashion industry.
Role Overview:
As an Optical Boutique Coordinator, you will be an integral part of our team, ensuring the seamless operation of our multi-store operation. This role is perfect for individuals who are process driven, responsible, enjoy multitasking, and thrive in a dynamic, high-end environment.
Select Key Responsibility Examples:
- Appointment Coordination: Efficiently manage appointment scheduling across our multi store operation, including regular monitoring of different appoitment management systems and manually synchronizing it with our internal systems.
- Customer Communication: Ensure all customer appointments are confirmed and maintain active communication with our store teams to ensure alignment across all channels.
- Scheduling Management: Keep track of staff schedules and handle necessary adjustments.
- Feedback Collection: Engage with customers to gather feedback post-appointment.
- Medical and Vision Insurance Processing: Handle insurance claims and verifications, ensuring all necessary information is up to date in our systems.
- Inventory Management: Monitor and analyze store inventories, suggest reorder of popular brands, track new product offerings, and manage purchase orders and inventory issues.
- Store Supplies: Keep an eye on store needs and quickly order necessary supplies as requested by staff.
- Other: Anything else requested by the team for effective and smooth operations.

Qualifications:
- Strong organizational skills and the ability to multitask.
- Excellent communication skills and a knack for customer service.
- Proactive, self-starter attitude with a team-player mindset.

Why Join Us?

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