What we offer
- 20h work week (full-time potentially), flexible schedule
- $5/hr, gradual increase to $8/hr within 9 months
- Unlimited vacation days, 12 vacation days per year are paid

Required skills
- Advanced English
- Customer Service experience 3+ months

Would be a plus, but not required
- Help Center articles creation experience
- Intercom experience (or another Help Desk like Zendesk)
- Support Quality Assurance (emails, calls, tickets)

What you will do
- Create and improve Help Center articles
- Analyze conversations clients have with AI Chatbots to improve Help Center articles accordingly
- Potentially, you will also learn how to set up the Intercom Help Desk, AI Agents, and Automations

What to expect
- 100% English speaking environment
- Team driven by the mission to automate customer service

How to apply
- To apply, you should fill out this Google Form with a simple test task (takes around 45 min) — https://forms.gle/YgY9vcmBNrETT7SZA
- Please only apply if your English is advanced and you currently live in Ukraine

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