What we offer
- Full time, flexible schedule
- $5/hr, $1 increase every three months
- Unlimited vacation days, 12 vacation days per year are paid

Required skills
- Advanced English
- Customer Service experience 6+ months

Would be a plus, but not required
- Intercom experience (or another Help Desk like Zendesk)
- Support Quality Assurance (emails, calls, tickets)

What you will do
- Create and update SOPs for the Support Team
- Analyze conversations clients have with our Support Team and provide feedback with improvement suggestions

What to expect
- 100% English speaking environment
- International team driven by the mission to automate customer service and make a positive impact on eCommerce

How to apply
- To apply, you should fill out this Google Form with a test task (takes up to 1h) — https://forms.gle/YgY9vcmBNrETT7SZA
- Please only apply if your English is advanced and you currently live in Ukraine

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