Join our dynamic and rapidly expanding team at a fast-growing international company with offices in Ukraine, and New York, USA. We specialize in providing back-office operations and exceptional customer support services to some of the largest companies in the US. Our mission is to deliver outstanding service while fostering a safe, friendly, and supportive work environment.
Position Overview:As a Customer Support Representative, you will play a crucial role in delivering exceptional service to our US-based clients. You will be responsible for handling a variety of customer inquiries and providing solutions promptly and efficiently. This role offers the opportunity for career growth and development in a stimulating and collaborative work environment.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Provide accurate information and assistance to customers regarding various products and services
- Troubleshoot and resolve customer issues effectively, ensuring customer satisfaction
- Collaborate with team members and other departments to ensure a seamless customer experience
- Maintain detailed and accurate records of customer interactions and transactions

Requirements:
- Energetic, responsible, and organized individual with a quick learning ability
- Excellent communication skills, both verbal and written
- Strong team player with the ability to collaborate effectively
- English proficiency at B2 level or better
- Available to work on US shifts.
- Previous experience working for an American company is preferred

Benefits:
- Free training with the next session
- Safe and friendly in-office and online environment
- Option to work from home
- Aggressive career growth opportunities and long-term relationship
- Competitive salary range: 16,000.00 UAH — 30,000.00 UAH per month
- Full-time, part-time, new-grad, and permanent job types available
- Expected hours: 30−40 per week

Application Process:Interested candidates are encouraged to apply by submitting their resume in English. Please answer all questions in the application to help us better match your background with our open roles. To apply, contact us directly via email on [см. контактную информацию ниже] or at +1−212−269−2554 Extension 101 in the USA or send your resume to. Candidates who reside in part of Europe are encouraged.
Note:We do not engage in cold calls, advertising, or sales activities.

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