OuriGaming company offers a comprehensive platform, state-of-the-art payment solutions, and top-notch analytical expertise to ensure your success from day one. You will receive a competitive starting rate along with an excellent bonus system thereafter. We are seeking a skilled professional for the Support Manager position. The ideal candidate will have experience in the industry, be organized and motivated, and we guarantee a pleasant atmosphere with opportunities for growth. Additionally, we offer competitive compensation and exciting bonuses.
What you need to do:
- Handling chats and emails, communicating with players and clients.
- Processing tickets to payment systems, receiving responses and finalizing statuses.
- Updating and redirecting transactions of agents.
- Setting limits for players.

What hard skills do you need to have:
- Work experience: minimum 6 months in a betting company or casino.
- Key skills: experience in handling chats, emails and payment tickets.
- Knowledge and competencies: understanding of the principles of betting, casino and sports betting; knowledge of payment systems; ability to learn quickly and absorb large amounts of information.
- Language and level: English at B2 level.
- Personal wishes/priorities: quick thinking, proactive and insightful person.

What soft skills are needed:
- Communication Skills: Ability to clearly convey information and ideas.
- Problem-Solving: Ability to identify issues, analyze situations, and develop effective solutions.
- Adaptability: Flexibility in responding to changing conditions and willingness to learn new skills.
- Teamwork.
- Time Management.
- Critical Thinking.

What do we offer?
- Remote work.
- Flexible working hours.
- Competitive salary paid on time.
- Friendly and proactive team.
- No bureaucracy, unnecessary reports, or calls.
- 20 days of paid leave, 5 sick leave and holidays are days off.

What are the stages of selection?
Stage 1: interview with a recruiter.
Stage 2: interview with the hiring manager.
Stage 3: job offer!
If you think this position suits you, please send your resume https://t.me/innavintogrouprec

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