Responsibilities:
- Provide customer service via ticket system, manage 80−100 chats (daily) promptly;
- Identify customers' needs, clarify information, research every issue and provide solutions or alternatives;
- Ensure customers' satisfaction and build relationships.

We offer:
- Official contract with US company (PE employment!);
- Competitive monthly income — $1100 + bonuses up to 30%;
- Paid onboarding and probation period, paid 16 vacation days;
- Full-Time Position only — (5 Days a week, evening shifts: 16:00 — 01:00, 17:00 — 02:00);
- Unique opportunity to join the professional team and support one of the top five online stores in the USA and Canada.

Requirements:
- Ukrainian citizenship (applicants with a temporary resistance permit will be rejected);
- Excellent writing & communication skills in English.

Ready to apply?
Please follow the link and fill out a short pre-interview questionnaire — https://forms.gle/xFPz7tycUuyGTbGu6

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