ОПИС ВАКАНСІЇ
Netgame is a stable Ukrainian IT company that is an international gaming provider and has several successful IGaming licensing projects for the local and Tier-1 markets.
We are looking for a person who will take over the administration of our daily tasks and help keep all our processes in order.
We know exactly who we need, so read the criteria that we will be happy to see among your skills and the list of tasks that will definitely need to be done.
Candidate requirements:
- Confident command of written English (from B2).
- Calm and sedentary character.
- Experience working with clients in any format will be highly relevant.
- The ability to effectively express one’s thoughts.
- A creative approach to answering common questions.
Responsibilities:
- Preparation of chats for inspection by the quality control department.
- Taking performance indicators of members of the customer support team.
- Maintaining pages with user feedback on interaction with our projects.
- Congratulations to the winners of contests held in our social networks.
- Email correspondence with clients.
- Performing other tasks within the framework of the work of the customer support department.
Conditions:
- Schedule 5/2
- A convenient office in the center of Kyiv and the possibility to work remotely 1 day a week
- Benefits (compensation for meals, sports, insurance, discount program)
- Team building, holidays, corporate events (real office vibe)
- The possibility of career growth
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