One of the leading suppliers of medical equipment, services and comprehensive solutions in the field of health care is looking for an customer service manager to join its team.
What are your responsibilities?
- To receive and process service orders, preparation of service calculations for spare parts;
- To receive requests, claims and other orders from customers (call-center) and allocation of these tasks to appropriate responsible employees;
- To prepare service commercial offers/service contracts/contracts for spare parts delivery;
- To maintain business operation in SAP in compliance with Ukrainian legislation and IFRS;
- To prepare accounting documents of Service department: acts of acceptance, delivery notes, VAT bills, invoices etc.;
- To control accounts receivables
- To control service documents workflows — correct and in-time documents provision;
- To support Service department (coordination of technicians' visits to customers, plan visits in SAP, support of technicians in relation to their business trips);
- To control Installed medical units base — correct data input;
- To work with documents according to company rules.
- To perform other activities necessary for efficient performance of the CS team.

What do you need to qualify for this job?
- University degree in Economics (not necessarily);
- Professional experience or a strong desire to learn new things and an interest in the position;
- English — B2;
- Russian or Ukrainian — as a native;
- IFRS — basics.
- Good communication skills
- Understanding of accounting principles

What the company offers:
- official employment
- health insurance
- competitive salary
- hybrid format of work

We are waiting for your CV!

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