Requirements:
- Experience in answering customer emails professionally and efficiently.
- Ability to create and manage shipments using Excel and ensure accuracy in documentation.
- Proficiency in creating and optimizing product listings on platforms like Amazon and Walmart.
- Skills in sourcing and editing high-quality product images to meet e-commerce standards.
- Knowledge of how to find and verify UPC and GTIN codes for product listings.
- Familiarity with tools like Photoshop or other image editing software for creating and enhancing product images.
- Detail-oriented, with the ability to ensure accuracy and quality in all tasks.
- Strong organizational and multitasking abilities to manage multiple tasks simultaneously.
- Excellent written and verbal communication skills in English.
- Problem-solving skills to address technical or logistical issues promptly.
- Research skills to analyze competitors and improve product performance.

Work conditions:
- Fully remote job, allowing you to work from the comfort of your own space.
- Flexible working hours, with a preference for availability during Eastern Standard Time (EST).
- Opportunities for growth and learning in a dynamic e-commerce environment.

Responsibilities:
- Respond to customer inquiries and resolve issues via email in a professional and timely manner.
- Create and manage shipments using Excel, ensuring accurate data entry and organization.
- Develop and optimize product listings for platforms like Amazon and Walmart, including writing descriptions and adding SEO-friendly content.
- Source and edit high-quality product images to meet e-commerce standards.
- Find and verify UPC and GTIN codes for all product listings.
- Monitor and update inventory levels, ensuring accurate stock management.
- Communicate with technical support teams to resolve any platform-related issues.
- Research market trends and competitors to improve product performance and visibility.
- Maintain a detail-oriented approach to ensure quality and accuracy in all tasks.
- Assist with other administrative tasks as needed to support the e-commerce operations.

Контактна інформація →