Job Advertisement: Client & Accounting Team Relationship Coordinator
Position Title: Client & Accounting Team Relationship Coordinator
Location: remote
Job Type: Full-time (contract for service with Eltoma (Cyprus) Limited)
Salary: Competitive and commensurate with experience and educational background
About Us
ELTOMA is an international and dynamic corporate service provider, specialising in offering tailored financial and compliance solutions to clients worldwide from the UK, Cyprus, Singapore, and Hong Kong. We pride ourselves on our professional expertise, commitment to excellence, and dedication to providing exceptional service to our clients.
We are seeking a skilled Client & Accounting Team Relationship Coordinator to act as the key liaison between our clients and our outsourced accounting teams. This role requires excellent communication, organisational, and problem-solving skills to ensure seamless service delivery and maintain strong relationships with both clients and external partners.
Key Responsibilities
- Client Management:
- o Serve as the primary point of contact for clients, addressing their needs, concerns, and queries related to accounting services.
- o Build and maintain strong, long-term relationships with clients to ensure their satisfaction and loyalty.
- o Monitor client engagements to ensure deliverables are met in a timely and professional manner.
- Relationship with Outsourced Accountants:
- o Act as the primary interface between outsourced accountants and clients, ensuring clear and effective communication.
- o Monitor and manage outsourced accounting service agreements, ensuring compliance with agreed terms.
- o Coordinate and oversee the delivery of financial reports, audits, tax filings, and other accounting-related tasks.
- Operational Oversight:
- o Identify and resolve any issues or delays in service delivery, ensuring client expectations are consistently met.
- o Maintain accurate records of client and outsourced accountant interactions and manage related documentation.

Qualifications and Education
- Academic Requirements:
- o Bachelor’s degree in Business Administration, Finance, Accounting, or a related field is preferred but not mandatory.
- Professional Qualifications:
- o Knowledge of accounting processes and financial management is essential.
- o No formal accounting certification required, but experience in a related role is highly desirable.
- Experience:
- o Minimum of 3 years of experience in client relationship management or a related field.
- o Previous experience coordinating with outsourced teams or managing service providers is an advantage.

Language Requirements
- Fluent written and spoken English and Russian is essential for managing communication with clients and outsourced accountants.

Skills and Competencies
- Strong interpersonal and communication skills, with the ability to build trust and rapport with clients and partners.
- Organisational and problem-solving abilities to handle multiple priorities effectively.
- Attention to detail with a focus on delivering high-quality service.
- Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint) and any accounting software is an advantage.

Why Join Us?
- Opportunity to work in a collaborative and supportive environment.
- Competitive salary and benefits package.
- Professional development and growth opportunities.

How to Apply
If you meet the qualifications and are passionate about building strong client and partner relationships, we encourage you to apply. Please send your CV and a cover letter to [см. контактную информацию ниже] with the subject line: Application for Client & Accounting Team Relationship Coordinator.
Take the next step in your career with ELTOMA!

Контактна інформація →