Job Summary: As a Tracking Specialist at Empire National, you will play a key role in monitoring and managing freight movement to ensure timely and efficient deliveries. Your main responsibilities will include real-time truck tracking, maintaining communication with drivers, and providing updates to brokers, dispatchers, and customers. This position requires attention to detail, problem-solving skills, and the ability to work in a fast-paced logistics environment.
Key Responsibilities:
Real-Time Tracking & Monitoring:
- Track and monitor trucks and loads using GPS and dispatching software.
- Ensure all assigned loads are on schedule and proactively address any delays.
- Verify driver locations and estimated arrival times.

Communication & Coordination:
- Maintain constant communication with drivers to provide updates and resolve issues.
- Act as a liaison between drivers, dispatchers, and brokers.
- Notify stakeholders of any delays, route changes, or potential disruptions.

Issue Resolution & Compliance:
- Assist drivers with route adjustments due to traffic, weather, or road restrictions.
- Report and document any delays, accidents, or other critical incidents.
- Ensure drivers have the necessary permits, paperwork, and compliance with DOT regulations.

Reporting & Documentation:
- Maintain accurate records of load statuses, delays, and driver communications.
- Prepare and submit reports on tracking performance and issues.
- Log and track delivery times, dwell times, and any exceptions.

Requirements:
Experience & Knowledge:
- Previous experience in trucking, logistics, or dispatching is preferred.
- Understanding of trucking regulations, tracking software, and load management.
- Familiarity with freight brokerage and carrier operations is a plus.

Skills & Abilities:
- Strong communication skills (verbal and written).
- Ability to multitask and handle high-pressure situations.
- Detail-oriented with excellent problem-solving abilities.
- Proficiency in tracking and dispatch software (e.g., Samsara, MacroPoint, FourKites, etc.).

Other Requirements:
- bility to work in shifts, including evenings, weekends, or holidays if required.
- A proactive mindset and ability to work both independently and in a team.

Why Join Empire National?
- Competitive salary and benefits package.
- Paid training. You will receive a salary during the training period.
- Individualized training. The training process is adapted to your needs, with no fixed duration.
- Additional free courses. Opportunities to improve your skills and expand your knowledge at no cost.
- Skill-based contests with bonus rewards. Regular internal competitions where top performers can earn additional bonuses.
- Opportunity to work in a fast-growing logistics company.
- Career growth and professional development in the trucking industry.
- A friendly and supportive team environment. If you’re looking for a dynamic and responsible role in the logistics industry, apply today and become part of our team!

Робота на нічну зміну з 22.00 до 07.00 ранку.
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