We are a top iGaming company that is looking for a motivated Middle-level Retention Manager to work on a unique product that already has customers in many countries. This is a great opportunity to develop your skills and reach a new level of career development.
We will be a perfect match if you have strong communication skills and the ability to develop and maintain strong relationships with the product’s end users.
What you need to do:
- Creating and managing triggers, roadmaps, and campaigns.
- Set up and maintain a cross-promotion framework, processes and best practice guidelines;
- Plan and implement cross-promotion retention strategies;
- Report regularly on the performance of retention campaigns;
- Stay on top of Igaming market opportunities and trends.

What hard skills do you need to have:
- Experience: 2+ years in the (related) industry (Gambling, Betting), Retention marketing, VIP reactivation experience
- Practical skills in: Customer.io, GA4, Ahrefs, SimilarWeb, CRM;
- Successful experience in segmentation and conversion rate increase based on the existing customer base (players in our industry) with proven cases;
- Examples of building retention strategies by channels: email, SMS, push;
- Experience in VIP management and relationship management with VIP players will be a plus;

What soft skills are needed:
- Excellent oral and written communication skills;
- Strong analytical thinking;
- Good organizational skills, goal orientation, reporting skills, and user orientation are critical;
- Ability to manage content and maintain many resources.

What we offer:
- A fixed salary based on the results of the interview and a bonus system after the probationary period;
- Work with a motivated team interested in the product;
- Fast decision-making and testing of ideas — no unnecessary bureaucracy and micromanagement;
- Work in a company where you are heard and listened to, with a manager who is open to dialogue and suggestions;
- Convenient working hours from 10:00 to 19:00;
- Ability to work completely remotely.

If you think this position suits you, please send your resume https://t.me/innavintogrouprec

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